Refund Policy

Thank you for choosing Lensman.ai. Each order includes personalized portraits generated using your uploaded photos.

1. Non-Refundable Purchases

Once an order is placed, it begins processing automatically. For this reason, orders cannot be refunded once submitted.

Since the work is fully custom and generated based on the photos provided, refunds are not issued due to personal preference, style choices, or subjective expectations.

2. Quality and Corrections

If something looks off — such as a facial mismatch, noticeable distortion, or a technical issue — please contact us. We will:

• Review your request
• Make necessary corrections or regenerate the portraits as needed

Our goal is to make sure you receive the quality you expect.

3. Refund Exceptions

Refunds may be approved only under the following circumstances:

• Duplicate accidental purchases of the same product
• We are unable to process the order and cancel it from our end

Decisions are made on a case-by-case basis at our discretion.

4. Refund Method

If a refund is approved, it will be issued back to the original method of payment. Processing time may vary depending on your bank or payment provider.

5. Contact Us

If you believe you qualify for a refund or need help with your order, reach out to our team at:

📧 hello@swipestudio.co

We're here to help and ensure you have a great experience.